Tortorella Appraisals, Inc. is a leader when it comes to technology
At Tortorella Appraisals, Inc., we have a confession to make: We are technology junkies. We use the best and newest technology available today to bring you high quality, accurate appraisals.
If you asked any number of appraisers, most would agree that appraising is more complicated than it used to be. We put quality first, but we know that turnaround time is a big concern these days. So, the logical place to save time is in our daily workflow. We strive to be the very best, and we've found that keeping up with new technology allows us to bring you more accurate reports in less time and of course, the very best in customer service.
Years ago, the majority of orders came in via fax and were confirmed with phone calls once we got back to the office. Often, in this scenario, it might of taken hours to hear back to see if the order could be taken. Things are quite a bit different now and when an order is placed on the site, we receive a text message on our phones. We can even log into this site from the field and send back an e-mail confirmation – including the time and date for the inspection if we've been able to talk to the occupant.
Ordering and Tracking
At Tortorella Appraisals, Inc. we understand it's all about "cycle time". We don't make you wait around for replies because we understand the speed at which we get things done directly effects your bottom-line. Through features on this website, we can actually reduce the amount of time needed for your appraisal.
Tortorella Appraisals, Inc. believes in working smarter
The appraisal process is nothing if not a demanding procedure. We spend quite a bit of time gathering both specific information about the subject property and general data about the local market and developing trends. Once again, technology has stepped in to help Tortorella Appraisals, Inc..
We've learned that taking notes regularly, using pencil and paper, generally takes longer since we we have to enter everything back in at the office. Don't be surprised to see us with a tablet PC or collecting data using an application developed for our phones that even lets us sketch a floorplan right on the spot. And instead of using an old tape measure, a larger percentage appraisers are beginning to use laser measuring devices that are quicker, more accurate, and can get into places that normal tape measures have always had problems with.
Using this technology allows us to ensure that your report is reliable and complete, requiring fewer call-backs and revisions. Our goal is to save you time and money.
Here at Tortorella Appraisals, Inc. we want you to know you have more ways to receive your report.
At a very minimum, you can expect us to deliver your final report electronically as a PDF. Generally our clients are most familiar with receiving PDFs attached to their e-mail. It's a lot faster than the old days before e-mail. But, we've even been able to improve on e-mail with how you receive your report with this website.
Ever lost a file that was sent to you? Or have you ever had problems sending or receiving an e-mail because of the file size? We have the technology to overcome those problems, too. When we deliver an appraisal through this website, the client is e-mailed a download link to retrieve the PDF. By bypassing email completely we can get around any problems caused by file size. And the download link is good for 90 days. So if anything happens to the file, you can log back in here and retrieve it again - saving you time, since we won't even need to run back to the computer.
Tortorella Appraisals, Inc. makes things easier by using Digital Workfiles
It would probably be easier if appraisers could complete a report, give it to the client and never be concerned with seeing that document again. But one of the purposes of an appraisal is as a legal document outlining the condition of a property on a specific date. Therefore, appraisers must keep their reports for 5 years, allowing them to recall any appraisal at any time to either defend the valuation or to be used in other legal proceedings.
Here again, Tortorella Appraisals, Inc. leverages our investment in technology to improve service. We store every part of the appraisal - notes, sketches, supporting documentation and calculations - along with the appraisal electronically, we're able to retrieve that report at any time and recall precisely what that report was about.
We just wanted to give you a little bit of insight into how we use our technology daily. Using the right software, services, gadgets and gizmos allows the appraiser to collect the appraisal data to finish the report faster and more accurately than previously possible.